Dynamics 365 - Sales


The CRM sales module of Microsoft Dynamics 365 for Customer Engagement serves the optimization and automation of processes in sales. Your sales staff have online and offline access to all data, allowing them to work more efficiently and giving them more time for their sales tasks. By registering customer preferences and activities as well as creating follow-up activities, your sales staff can keep an eye on all prospects and master the sales process. Evaluating sales opportunities allows the improved prioritisation of sales projects. At the same time, the Dynamics 365 for Sales module supports the management of all essential documents – from quotations and orders through to contracts and renewal notices.


Sales is communication – and far more than just supply and demand. In order to get into contact and keep in touch with prospects, customers and especially their decision makers, your communication should be supported by structured customer relationship management. To do this, you will need both powerful CRM software for sales as well as dashboards specifically tailored to sales.