SAP CUSTOMER MANAGEMENT (CRM)
In the new, New Digital Economy of intense, global competition and constant change: The customer reigns supreme. Winning companies never lose sight of constantly evolving customer demands. The Internet and Social Media opens the world of global competition to even the smallest companies, leveling the playing field and boosting customer expectations. Today’s customers demand excellent, consistent service and nothing less than 24x7 access and availability.
S P A , leverages its rich SAP experience in implementation of SAP CRM projects across various industry segments helping Client’s to create a platform for customer interaction – mobile, fax, e-mail, Web, wireless device, or face-to-face contact. S P A also has expertise in Integrating front- and back-office enterprise applications and all your business functions, as well as with those of your external suppliers and business partners to help clients implement SAP CRM solution to help attract and retain customers in today’s competitive market.