ServiceNow offers a suite of cloud-based platform solutions designed to help organizations streamline and automate various business processes, improve productivity and enhance customer and employee experiences.
ServiceNow ITSM helps organizations manage IT services and infrastructure more efficiently by automating and streamlining service delivery, incident management, problem management, change management and asset management processes. It enables IT teams to prioritize and resolve issues faster, minimize downtime and improve service quality.
ServiceNow ITOM provides a unified platform for managing and optimizing IT operations, including infrastructure monitoring, event management, service mapping, cloud management and automation. It helps organizations gain visibility into their IT infrastructure, proactively identify and resolve issues and improve service availability and performance.
ServiceNow ITBM provides a unified platform for managing and optimizing IT operations, including infrastructure monitoring, event management, service mapping, cloud management and automation. It helps organizations gain visibility into their IT infrastructure, proactively identify and resolve issues and improve service availability and performance.
ServiceNow CSM enables organizations to deliver exceptional customer service experiences by providing a unified platform for managing customer inquiries, requests and cases across multiple channels. It includes features such as case management, self-service portals, knowledge management and service analytics to help organizations resolve issues faster and improve customer satisfaction.
ServiceNow HRSD helps organizations streamline HR service delivery processes, automate HR workflows and enhance employee experiences. It includes features such as employee self-service portals, case management, onboarding, offboarding and performance management to help HR teams deliver personalized and efficient services to employees.
ServiceNow SecOps provides a unified platform for managing security incidents, vulnerabilities and threats across the organization. It enables security teams to prioritize and respond to security incidents faster, automate security processes and improve collaboration between IT and security teams to enhance overall security posture.
ServiceNow GRC helps organizations streamline governance, risk and compliance processes by providing a centralized platform for managing policies, controls, audits and compliance assessments. It enables organizations to identify and mitigate risks, ensure regulatory compliance and improve overall governance practices.
ServiceNow’s Now Platform App Engine allows organizations to build custom applications and workflows tailored to their specific business needs. It provides low-code and no-code development tools, pre-built templates and integration capabilities to enable rapid application development and deployment.